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Onboarding Form
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Point of Contact / Department
Primary Point of Contact
The Primary Point of Contact (PPOC) in an MSP (Managed Service Provider) contract refers to the designated individual or entity who serves as the main interface between the client and the MSP. This person is responsible for overseeing the relationship, facilitating communication, and coordinating services between the two parties.
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Technical Officer
The Technical Point of Contact (POC) in a Managed Service Provider (MSP) contract is a designated individual responsible for managing the technical aspects of the client's services. This person serves as the primary liaison between the client and the MSP's technical team.
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SSO Site Security Officer
In the context of an MSP (Managed Service Provider) contract, the Site Security Officer (SSO) plays a crucial role in ensuring the security and compliance of a specific location or site. The SSO is responsible for overseeing and implementing security measures to protect both physical assets and digital resources within the site.
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Billing / Accounts
In an MSP (Managed Service Provider) contract, the billing contact refers to the designated individual or department responsible for handling financial matters related to the services provided by the MSP. This contact is typically specified in the contract and serves as the point of communication for all billing-related inquiries, including invoicing, payment processing, and any financial concerns or clarifications.
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