We Reduced Downtown by Being Proactive!

Hammett Technologies was a referral that came in from a friend of mine. I said ‘hey, we have a computer guy but he’s part time, now we’re growing a bit and need someone who’s a bit more proactive.’ He suggested I get in touch with Charles so I did. We were getting stuff fixed that was broken and it was broken badly by the time we got to it, so it turned into a 2 day job whereas with Charles, we’ve reduced our downtime dramatically because he’s been proactive in fixing products or alerting us when we’re due for upgrades or software is being discontinued. He’s been very proactive!”